Why TurboTax Sucks & Intuit is Evil can be distilled down to the simple fact that corporate america has lost its soul and this particular company is simply following along into the abyss.
There once was a time when board members of large publicly traded corporations actually understood and were deeply concerned about balancing the needs of their main constituencies; customers, employees, shareholders and the communities they were polluting. Those days are LONG gone.
Today’s corporations are concerned about 1 constituency – the shareholder. As such it is a horribly dysfunctional time for workers and customers alike. Presently all we can do is take solace in the belief that lopsided disrespect for people and communities will eventually – one day – bite short term thinking parasites where it hurts most.
In the mean time those of us in the trenches must continue to call out nefarious behavior as it presents itself. With that these are the 3 main reasons why TurboTax SUCKS and Intuit is EVIL.