Postings On IRS website Are NOT Necessarily Legal Authority

John Dundon

Who can taxpayers trust anymore? Add to the list of items our federal government employee’s posts on including answers to frequently asked questions.

IRS’s Small Business/Self Employed Division (SB/SE) has issued a memorandum to its Field Examination Area Directors that provides that frequently asked questions (FAQs) and other items posted on, that have not been published in the Internal Revenue Bulletin (IRB), are not legal authority.

What is going on here?

IRS employees make frequent postings to its website, In many cases, these postings are in the form of FAQs. And, in many cases, the items posted to are not reproduced, or are not fully reproduced, in pronouncements that form part of the IRB.

Instruction to IRS auditors

  • SB/SE has issued a memorandum referenced above that instructs its auditors on how to treat items posted on
  • The memorandum states that it is the policy of IRS to publish in the IRB all substantive rulings necessary to promote a uniform application of the tax laws, including rulings that supersede, revoke, modify, or amend any of those previously published in the IRB.
  • IRS employees must follow items published in the IRB, and taxpayers may rely on them.
  • Some items, such as FAQs, can be found on but have not been published in the IRB.

FAQs that appear on but that have not been published in the IRB are not legal authority and should not be used to sustain a position unless the items (e.g., FAQs) explicitly indicate otherwise or IRS indicates otherwise by press release or by notice or announcement published in the IRB.

IRS will reflect the contents on the memorandum in the Internal Revenue Manual, at IRM 4.10.7, Issue Resolution.

IMHO the federal government in these shortcomings is once again doing a disservice to the US Taxpaying community providing yet another reason to have an advocate knowledgeable in matters of US federal income taxation.

I am enrolled with the United States Treasury Department to practice before the IRS, governed by rules stipulated in United States Treasury Circular 230. As a Federally Authorized Tax Practitioner and a tax appeals specialist my Enrolled Agent License #85353 is issued by the United States Treasury. With this license I work for U.S. taxpayers everywhere to resolve tax matters and de-escalate stress about taxes or tax disputes for individuals and corporations with federal and state issues.

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  1. Paul says:

    Outside of a private letter ruling, information from the service’s minions (even that proffered via the “help lines” must be taken with a grain of salt.

  2. Yep. I always wanted to start a credit card processing company – apparently, they are tax exempt, but I figured that the IRS was just teasing me with a non-legally binding statement.

    “No part of the service fee goes to the IRS.”