Responsible for preparing and filing federal and state tax returns, help clients get the most money back or pay the least amount of liabilities that is legally allowed.

Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.

Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.

Compute and authorize benefits based on eligibility determination.

Process work in accordance with state and federal regulations and established procedures, guidelines, and timeframes.