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Taxpayer Advocate Delivers Annual Report to Congress – Focus: Taxpayer Bill of Rights, OVDP & IRS Funding

National Taxpayer Advocate Nina E. Olson today released her 2013 annual report to Congress,urging the Internal Revenue Service to adopt a comprehensive Taxpayer Bill of Rights – a step she said would increase trust in the agency and, more generally, strengthen its ability to serve taxpayers and collect tax.

The Advocate also expressed deep concern that the IRS is not adequately funded to serve taxpayers, pointing out that the IRS annually receives more than 100 million telephone calls from taxpayers and that, in fiscal year 2013, the IRS could only answer 61 percent of calls from taxpayers seeking to speak with an IRS customer service representative.

Olson said: “From challenges can come opportunities, and this report presents a ‘21st Read more