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National Taxpayer Advocate Report To Congress FY 2018



National Taxpayer Advocate Report To Congress

The Internal Revenue Code requires the National Taxpayer Advocate to submit two annual reports to the House Committee on Ways and Means and the Senate Committee on Finance. The National Taxpayer Advocate is required to submit these reports directly to the Committees without any prior review or comment from the Commissioner of Internal Revenue, the Secretary of the Treasury, or the Office of Management and Budget. The first report, due by June 30 of each year, must identify the objectives of the Office of the Taxpayer Advocate for the fiscal year beginning in that calendar year.

VOLUME I: FY 2018 OBJECTIVES REPORT TO CONGRESS

  1. PREFACE: National Taxpayer Advocate’s Introductory Remarks
  2. REVIEW OF THE 2017 FILING SEASON
  3. AREAS OF FOCUS
    1. The Design of the IRS’s Private Debt Collection (PDC) Program Will Disproportionately Burden Taxpayers in Economic Hardship and Impose Unnecessary Costs on the Public Fisc
    2. The IRS’s Certification Program Related to Denial or Revocation of Passports Impairs Taxpayer Rights
    3. The Offshore Voluntary Disclosure (OVD) Programs Still Lack Transparency, Violating the Right to Be Informed
    4. Taxpayers Continue to Be Burdened by the IRS’s Approach to International Tax Administration
    5. The IRS’s Heavy Reliance on the Online Account Benefits Taxpayers Who Can Access the Application and Prefer Digital Interaction, But It Burdens Taxpayers Who Need or Prefer More Personalized Service
    6. TAS Continues to Pursue Improvements to the IRS’s Administration of the Earned Income Tax Credit, Particularly With Recent Changes to the Law
    7. The IRS Makes Needed Changes to the Individual Taxpayer Identification Number (ITIN) Program, But Barriers for ITIN Applicants Remain
    8. The Allowable Living Expense (ALE) Standard Does Not Reflect the Realistic Costs of Maintaining a Basic Standard of Living
    9. The IRS Has Improved Its Internal Guidance for Retirement Levies But More Can Be Done
    10. With Recent Decline in Tax-Related Identity Theft Cases, the IRS Can Focus on Making Its Authentication Procedures Less Burdensome for Victims
    11. While the IRS Continues to Do a Reasonable Job in Administering the Affordable Care Act, Taxpayers Still Encounter Difficulties Attempting to Comply with the Complex Provisions
    12. IRS Third Party Contact (TPC) Notices Should Be More Specific, Actionable, and Effective
    13. While the IRS Has Made Encouraging Progress on Its Enterprise Case Management (ECM) Project, Much Work Remains to Be Done for the Project to Succeed
  4. EFFORTS TO IMPROVE TAS ADVOCACY AND SERVICE TO TAXPAYERS
  5. TAS RESEARCH INITIATIVES
  6. TAS TECHNOLOGY
  7. APPENDICES
    1. EVOLUTION OF THE OFFICE OF TAXPAYER ADVOCATE
    2. TAXPAYER ADVOCATE SERVICE CASE ACCEPTANCE CRITERIA
    3. LIST OF LOW INCOME TAXPAYER CLINICS
    4. TAXPAYER ADVOCATE SERVICE PERFORMANCE MEASURES AND INDICATORS
    5. GLOSSARY OF ACRONYMS

 

Nina Olson

Nina Olson

Nina E. Olson, the National Taxpayer Advocate (NTA), is the voice of the taxpayer within the IRS and before Congress. She leads the Taxpayer Advocate Service (TAS), an independent organization inside the IRS that helps taxpayers resolve problems and works for systemic change to mitigate problems experienced by groups of taxpayers.

One thought on “National Taxpayer Advocate Report To Congress FY 2018

  1. Avatar Michael S Cash, EA says:

    The taxpayer advocate’s report states that accounts that are in currently not collectible status will not be assigned to private collection agencies. Based on my experience as an enrolled agent who represents clients who have delinquent tax liabilities, this is a grotesque lie! I have had several clients whose accounts were assigned to private collection agencies and every one of them, 100% off them were in currently not collectible status BEFORE they were assigned to the PCA. Once again, from my experience as a representative, the Private Collection Agencies are making minimal effort to collect. In only one account where I am Power of Attorney have they gone beyond sending an initial letter, apparently in the hopes of making easy money by intimidating the person who is experience hardship into making payments that IRS already determined they cannot afford. That’s easy money for them. A no response case isn’t worth wasting another stamp

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