New milestones in Paperless Processing Initiative: 225 times more forms scanned than in 2022, 51 additional forms and letters available for online response IR-2023-148, New improvements to customer callback option to better serve taxpayers during high call volume, customer callback option will now be available for up to 95% of callers seeking live assistance WASHINGTON Inflation Reduction Act 1-Year Report Card: Modernizes Technology, IRS Pursues High-Income Individuals Evading Taxes