The term “Emotional Intelligence” was created in the 1990s. It’s a relatively new concept. But scholars, leaders, and psychologists all quickly came to the conclusion that a strong EQ can lead to personal, professional and business success. So, what is Emotional Intelligence?
What is Emotional Intelligence (EQ versus IQ)
Emotional Intelligence is “the ability to identify and manage one’s own emotions, as well as the emotions of others.” It’s the “emotions” side of the equation, where IQ (Intelligence Quotient) is the intellectual side. While IQ can be measured through testing, there is not a similar, standard evaluation of EQ (although, there are plenty of online quizzes: here here here). Emotional Intelligence is a concept that is gaining importance in both interpersonal skills and leadership skills, both of which can be vitally important to small business success.
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