Helen Burggraf

New York-based multi-national Citibank has confirmed that it has informed a “small portion of U.S. credit card-holders with mailing addresses in certain international countries” that it will no longer be able to service their accounts, citing “local regulatory requirements”.

News of the card account closures came in response to a query on behalf of a card-holder currently resident in the U.K., who first obtained a Citibank “AAdvantage Gold MasterCard” some years ago, and who received a “notice of pending account closure” earlier this month.

A spokesperson for Citibank – or Citi, as it is now normally referred to as – wasn’t able to say how many other countries besides the U.K. were included in this account closure.

The spokesperson added that those U.S. credit card holders residing in the U.K. and other countries where the bank is discontinuing providing credit card services would be able to keep their accounts if they were able to provide the bank with “a U.S. mailing address within 90 days” of receiving the letter saying their account was to be closed.

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