1. Factotum (fak-toe-tum) noun. This word refers to an employee or assistant who serves in a wide range of capacities.

Example: The VP Tax has a factotum Administrative Assistant in the tax department.

2. Irenic (eye-reen-ick) adjective. The word means favoring, conducive to a peaceful and conciliatory environment.

Example: Irenic tax organizations retain their tax teams for much longer periods of time and enjoy less turnover.