
James Milton Kronenberg
Ask A Tax Expert – Seasonal
Turbo Tax USA (Intuit)
Springfield, Illinois, USA
Software
Professional Summary
Wide range of professional tax experience including tax return preparation (public accounting firm clients, sole proprietorship small business clients, and retail commercial tax customers for H&R Block, Jackson Hewitt, & Liberty Tax) along with tax return review (quality assurance) plus tax planning not only for year end tax saving strategies but also tax implications for proposed business transactions which required rigorous documentation of tax research conducted using paper, digital, and even internet resources. My strong work ethic and passion to serve clients by exceeding their expectations drove me to not only resolve accounting and tax issues with persistence and determination but also to focus on generating ethical favorable financial outcomes for tax compliance matters and innovative solutions for reducing the tax burden on individuals as well as small businesses using a vision that considered long-term implications for success.
Most recently I provided quality customer service and support (remotely by phone or computer chat sessions) regarding both Federal and State income tax matters for Turbo Tax (Intuit) software customers with tax compliance issues and data navigation issues and data entry questions for individuals preparing their own income tax returns filed either electronically or with printed paper forms. During the 1999 tax filing season, I worked at Ultra Tax (Creative Solutions now owned by ThomsonReuters) as a team member for Tax Software Development
Most recently I provided quality customer service and support (remotely by phone or computer chat sessions) regarding both Federal and State income tax matters for Turbo Tax (Intuit) software customers with tax compliance issues and data navigation issues and data entry questions for individuals preparing their own income tax returns filed either electronically or with printed paper forms. During the 1999 tax filing season, I worked at Ultra Tax (Creative Solutions now owned by ThomsonReuters) as a team member for Tax Software Development
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Languages
- English
Industry Experience
- Tax Preparation Services
Interests/Hobbies
- Daily Lap Swimmer
- Military History
- Camping
Birthday
April 2Social Media

Experience
Turbo Tax USA (Intuit)
Springfield, Illinois, USA 62704
Springfield, Illinois, USA 62704
Ask A Tax Expert – Seasonal
Software
2012 - 2012
Provided customer support (remotely by phone or computer chat sessions) regarding both Federal and State income tax advice to assist Turbo Tax software customers with tax compliance issues and data entry questions for preparing their own tax returns that are filed either electronically or printed paper forms.
Education
BA, Accounting 1976
Duke University
Durham, North Carolina, United States
P. Huber Hanes (majority owner of publicly traded Hanes Corporation) Scholarship ($1,000) for outstanding Accounting Major student at Duke University
MBA, Finance 1985
DePaul University
Chicago, Illinois, United States
Professional Certifications
Certifed Public Accountant
1980
Inactive
Enrolled Agent (EA)
2012
Active
Associations and Societies
- National Association of Tax Professionals (No)
Community
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