TaxConnections
"A World of Tax Help In One Click"

TaxConnections Privacy Policy

Please read through our Privacy Policy which has been carefully reviewed by TRUSTe who sets high standards for privacy.

TAXCONNECTIONS PRIVACY POLICY - UPDATED JUNE 12, 2013

This privacy policy describes how TaxConnections Inc, a company incorporated in the State of Delaware, in the United States of America collects and uses the personal information you provide on our company website www.taxconnections.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

TaxConnections Inc, has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe Program Requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers information collected through this website, TaxConnections.com. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at support@taxconnections.com. If you are not satisfied with our response you can contact TRUSTe here.


COLLECTION AND USE OF PERSONAL INFORMATION
    We collect the following personal information from you:
  • Contact Information such as name, email address, mailing address, and phone number
  • Billing Information such as credit card number and billing address
  • Unique Identifiers such as user name, account number, and password
    We also collect the following information from you:
  • Information about your business such as company name, company size, and business type
  • Demographic information such as education, gender, interests and zip code
    As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. We use this information to:
  • Fulfill your order
  • Send you an order confirmation
  • Send you service information and updates
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Send you alerts and communications regarding our services
  • Respond to your questions and feedback
  • Improve our website to provide you with better services
  • Conduct research and analysis
  • Enable you to post your resume, search job postings, and contact or be contacted by prospective employers
  • List you in our publicly accessible, interactive “Worldwide Directory of Tax Professionals” if you are a subscribing member of this directory

CHOICE/OPT-OUT

You may choose to stop receiving our tax blog newsfeed, newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@taxconnections.com

We enable you to create a profile, and share information such as messages, photos, and videos with others. Please note that we cannot control the actions of others with whom you may choose to share your pages and information.


TESTIMONIALS

We post customer testimonials on our web site which may contain personal information, such as the customer's name. We do obtain the customer's consent to post their name along with their testimonial prior to posting the testimonial. If you want to remove your personal information that is being displayed on the public-facing pages of our website, please send your request to support@taxconnections.com


INFORMATION OBTAINED FROM THIRD PARTIES

We obtain credit information about you from an outside credit reporting agency to help us with customer authentication and credit-related decisions. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.


TAX QUESTIONS, TAX POLLS AND FORUM

We provide you the opportunity to participate in tax questions, tax polls and forum on our site. If you participate, we will request certain personal information from you. Participation in these areas is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information such as name and email address, and demographic information (such as zip code).


INFORMATION SHARING

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

    We may also disclose your personal information:
  • As required by law to comply with a subpoena, or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
  • If TaxConnections Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information
  • To any other third party with your prior consent to do so
  • We make your contact information available to other users that you transact with on this site to help complete the transaction
  • For marketing purposes

THIRD PARTY E-COMMERCE SOLUTIONS PROVIDER

Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose.


COOKIES AND OTHER TRACKING TECHNOLOGIES

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.


THIRD PARTY COOKIES

The use of cookies by our partners, affiliates, tracking utility company, and/or service providers is covered by our privacy policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, and/or service providers use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.


WEB BEACONS

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.


BEHAVIORAL TARGETING / RE-TARGETING

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personal information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.


LINKS TO OTHER WEBSITES

Our Site includes links to other websites whose privacy practices may differ from those of TaxConnections. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.


DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at support@taxconnections.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


SECURITY

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at support@taxconnections.com.

In order to make a purchase from us, you must use our shopping cart provider to finalize and pay for your order. Its privacy policy and security practices will also apply to your information. We encourage you to read that privacy policy before providing your information.


ADDITIONAL POLICY INFORMATION

Social Media Widgets

Our website includes widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc.). Personal information, such as your email address, may be collected through the widget. Cookies may also be set by the widget to enable it to function properly. Information collected by this widget is governed by the privacy policy of the company that created it.


Blog and Forum

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@taxconnections.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.


UPDATING/ACCESSING/AMENDING/CORRECTING PERSONAL INFORMATION

We do not store your submitted order information online for you to access. If you wish to correct, delete or change your submitted information there will be instructions provided within your order confirmation email or you may call or write to us support@taxconnections.com. Please see the "Contact Us" section at the end of this statement.


NOTIFICATION OF PRIVACY POLICY CHANGES

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account - you are ultimately responsible for keeping your email address current at support@taxconnections.com), or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


CONTACT INFORMATION
You can contact us at:

TaxConnections
PO Box 2389
La Jolla, CA 92038
(858) 999-0053
support@taxconnections.com
TaxConnections